Back in late August of this year, the keen eyes of an AVS forum member noticed that there was something offabout the Blu-ray version of Disney’s Pirates of the Caribbean: Curse of the Black Pearl. The framing issue was investigated by Disney and they are finally offering a disc replacement program.
You can get the ball rolling via one of the following options:
U.S. Residents: 1-800-723-4763
Canadian Residents: 1-800-877-2843 (Not working yet)
Send an e-mail to: firstname.lastname@example.org with the following information:
- Your full name
- Your mailing address
- Your disc’s UPC#
- Your phone number
By Disney web form:
I have sent an e-mail a few minutes ago, but I will keep this post updated with any additional info as I find them.
Update 18/01/2008: Got a reply last week from Disney support. A replacement is on its way.
Update 25/01/2008: Received my replacement Blu-ray disc in a sleeve within an envelope yesterday. Did not test it yet, but I assume the framing issue is fixed.