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PotC: Curse of the Black Pearl Blu-ray Replacement Program

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Back in late August of this year, the keen eyes of an AVS forum member noticed that there was something offabout the Blu-ray version of Disney’s Pirates of the Caribbean: Curse of the Black Pearl. The framing issue was investigated by Disney and they are finally offering a disc replacement program.

You can get the ball rolling via one of the following options:

By Phone:

U.S. Residents: 1-800-723-4763
Canadian Residents: 1-800-877-2843 (Not working yet)

By E-mail:

Send an e-mail to: disneyinfo@disneyhelp.com with the following information:

  • Your full name
  • Your mailing address
  • Your disc’s UPC#
  • Your phone number

By Disney web form:

Disney DVD – Report A Problem

I have sent an e-mail a few minutes ago, but I will keep this post updated with any additional info as I find them.

It was sure nice of Disney to offer this and thanks to Blu-ray.com and HighDefDigest for the heads up.

Update 18/01/2008: Got a reply last week from Disney support. A replacement is on its way.

Update 25/01/2008: Received my replacement Blu-ray disc in a sleeve within an envelope yesterday. Did not test it yet, but I assume the framing issue is fixed.

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