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TekSavvy Day #5

posted in: Miscellaneous | 0

Activation delays continued with Teksavvy as Rogers and/or TekSavvy lost the provisioning ticket. My Rogers internet service is still up and running, but I have no idea how long that will last as I did request to have it disconnected on the 14th of June.

TekSavvy’s tech support resent the ticket on Friday, but I was then left a a voicemail about scheduling an activation date.

What? Rogers shouldn’t need to visit me since I have an active line already. That’s usually the case, however it looks like Rogers will have to visit me. And as of right now there is a 3 day window for that visit.

Great.

Update: I also got another order confirmation e-mail from them. That’s three order confirmations for the same activation. I sincerely hope I’m not being charged for service that I’m unable to use.

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