If all goes well tomorrow, I shall be updating QSF5 via TekSavvy’s Internet service.
It should have been a seamless transition, but even the ordering process was a bit of an adventure.
It started with TekSavvy refusing to accept my Motorola SB6121 modem because it was not their “supported” version. Their reasons were that since they can’t update the firmware, my modem would not be allowed on their network. This, of course, begs the question: what happens to all the other modems that are probably running with older firmwares?
You see, you don’t have to report your firmware’s version number when registering for TekSavvy via their website. It was only a serial number snafu on my part that required me to call in and talk to a sales & tech representative.
I thought it was a load of nonsense, but just in case there was a kernel of truth to what they told me, I took to the BroadbandReports forum. It didn’t take long before folks on the forum were dismissing it as nonsense as well.
So I registered my modem through their website again and received an activation date within the business day. A day or so later I received another activation notice/bill. I guess they processed my original order? I called and cancelled the extra order.
Now I’m waiting for the big switchover day. 28 Mbps download, 1 Mbps download and 300 GB worth of monthly bandwidth may not like seem much in other nations but to us Canadians? It’s pretty much the best.
I just hope it actually works.