It’s December 8th, 2009 and the replacement KDL-52V5100 LCD HDTV has arrived!
I received a call from the delivery company today, December 1st, 2009. Good news! The replacement will be delivered on December 8th, 2009! The saga is drawing to a close!
I just noticed that Sony Customer Support charged my credit card for HDTV replacement on November 25th, 2009.
I received a Canada Post delivery notice on November 18th, 2009. I had no idea what it was. I thought it had something to do with my indeterminate employee status for work. I went to pick it up the letter and to my surprise, it was Sony’s offer letter.
Sony is offering a KDL-52V5100 as replacement for just under $400. That’s a pretty damn good offer in my opinion. In exchange for this offer, I absolve Sony of any issues concerning the KDS-50A2000 and its yellow stain issue. In other words: Sony is offering this a settlement of sorts and wiping their hands clean of it all. I think I’m going to take it.
I was considering calling them back and negotiate an upgrade to the KDL-52Z5100, but that would mean calling them, talking and a whole myriad of potential problems. And it’s not like this HDTV they’re offering is terrible. It reviewed well, it’s a 120 Hz display and it will cost me $400! That’s the complete opposite of what I was expecting. I was expecting them to knock $400 off the price tag!
Needless to say, but I’m pretty stoked about this offer. As soon as I sign and fax in the documents, they will deliver it within 14 business days. (Free of charge, of course) Now I just need to figure what the hell I’m going to do with this yellow piece of junk. It still works, just not very accurately. Hmm…
And I need a new HDTV stand as well.