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Checkpoint: Home Phone Edition

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Phone numbers are an important piece of a person’s identity — especially the home phone number that’s been with a family for over 15 years.

I tried to schedule a move of my parent’s home phone number from our current location to their new one for early next month. I submitted a request to Bell and they got back to me stating that they couldn’t do the move because the number doesn’t belong at the new location’s neighbourhood.

I didn’t think this was still an issue. I couldn’t believe it, so I called up Rogers Home Phone service to see if they could do port the number onto their VOIP system and move it for us. My parents have their Internet and Digital Cable services with them, so adding the phone service with them would have yielded additional discounts. To my surprise, Rogers wasn’t able to move the number either.

What was going on? I thought Rogers Home Phone was a Voice Over IP service which meant that the number wasn’t beholden to the restrictions of a traditional land line. Apparently, Rogers Home Phone isn’t 100% VOIP.

So I took matters into my own hands and signed up for a VOIP.ms account and began a number porting process. I ordered a CISCO/Linksys SPA2102 phone adapter and reading up on the configuration process. If all goes well, I’m hoping to get everything set up before we move.

The reduction in monthly costs is nice, but the primary motivator for the move to VOIP is to maintain control over our number. I’ve been doing a bit of poking around in the VOIP.ms configuration page and noticed that I could have put folks on hold and have the system play “Smooth Jazz”. Fantastic.

I’ll provide an update along with the measures I’m taking in order to mitigate some of the disadvantages of VOIP.

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